Frequently Asked Questions

Getting started

What Cryptocurrencies and Chains Does BoomFi Support?

BoomFi supports Ethereum, Polygon, BNB Chain, Solana, Arbitrum, and Tron We plan to add more soon. To see the most current list of our supported cryptocurrencies and blockchain networks, please visit here.

What are the fees associated with BoomFi?

For the most current information on our pricing, including crypto processing fees, swaps, and fiat off-ramping, please refer to our detailed pricing page here. We ensure transparent and up-to-date details to help you make informed decisions.

What to do if I encounter an issue with BoomFi?

For any issues you face, feel free to reach out to us directly at support@boomfi.xyz for assistance.

How do I add a team member to my merchant account?

Quick Steps to Add a New Team Member:

  1. Navigate: Go to the Team tab in the settings.
  2. Add User: Click + Add User on the right side.
  3. Enter Details: Type your teammate's email and select their role.
  4. Invite: Click Invite to send them an email invitation.

This streamlined process allows you to easily expand your team within your merchant account.

Payment links

What payment types are available with paylinks?

There are three types: single product/service checkout (e.g., annual membership or software license fee), recurring subscription (e.g., monthly subscription or software license), and usage-based payments (e.g., variable charges based on monthly usage like seats or SMS sent).

What’s a crypto paylink?

A crypto paylink is a URL that directs customers to purchase a product, subscribe to a service, or make a donation or tip. It's the simplest and fastest way to begin accepting crypto payments, and you can get started without any coding.

Can I embed my paylink to my website?

Once you've generated your paylink, you can easily share it across various platforms or hyperlink it from your website.

What checkout experiences are available?

Our no-code solution is our hosted checkout page where the paylink will guide you to. You can customize the logo to align to your brand.

We have a low-code in-line checkout solution where the checkout experience is more integrated to your website. This require low level integration, most devs will do just fine.

Finally, we have API solutions for a completely integrated checkout solution where you create the front-end and we’ll power the backend crypto payment processing. Read docs here.

What cryptocurrencies and chains do you support?

To see the most current list of our supported cryptocurrencies and blockchain networks, please visit here.

How much does it cost to use?

For the most current information on our pricing, including crypto processing fees, swaps, and fiat off-ramping, please refer to our detailed pricing page here.

We ensure transparent and up-to-date details to help you make informed decisions.

Checkouts

How much does it cost to use?

For the most current pricing details on crypto processing and other services, - please visit here

What is a Crypto Checkout Page?

BoomFi checkout offer pre-built checkout pages for your customers to seamlessly pay with crypto. Our checkout pages are optimized for conversion, thoughtfully designed to take your customers on a confident checkout journey and giving them full control over their crypto-assets.

What cryptocurrencies and chains do you support?

BoomFi supports Ethereum, Polygon, BNB Chain, Solana, Arbitrum, and Tron. We plan to add more soon.

To see the most current list of our supported cryptocurrencies and blockchain networks, please visit here.

How much customization can I do to the hosted checkout page?

For now, you can customize the logo. Other customizations are coming soon.

What checkout options are available to choose from?

Our easiest and fastest way to get going is by creating a crypto paylink and utilizing the pre-built hosted checkout option. You can also go for our in-line checkout option which is a low-code solution which require low level of developer integration.

Subscriptions

How much does it cost to use?

For the most current information on our pricing, including crypto processing fees, swaps, and fiat off-ramping, please refer to our detailed pricing page here.

We ensure transparent and up-to-date details to help you make informed decisions.

What cryptocurrencies and chains do you support?

To stay updated with our expanding range of supported cryptocurrencies and blockchain networks, we invite you to visit our regularly updated list here. Our platform continuously evolves to include a wide variety of crypto options, catering to diverse needs.

How to enable usage-based and tiered based subscriptions?

For usage-based and tiered crypto subscription payments, minimal integration is needed. Connect customer and usage data to a pricing plan in BoomFi Billing, allowing it to calculate charges and generate invoices. BoomFi Subscriptions will then collect the owed amount from the customer's wallet using its standard process. Consult the API docs to begin, and feel free to reach out via chat for assistance.

What is crypto subscription payments?

Crypto subscription payments is like any other subscription payments you signup to using your credit/debit card for things like Spotify, Slack and more. With BoomFi subscriptions, it is now possible to offer the same subscription payment feature for cryptocurrency payments.

What checkout options are available to choose from?

Our quickest and simplest way to start is by creating a crypto paylink and utilizing the pre-built hosted checkout. Alternatively, you can opt for our in-line checkout, a low-code solution with minimal developer integration required.

Is it safe to use BoomFi subscriptions?

Yes. At BoomFi, user security is our top priority. Our payment system is non-custodial, meaning we never hold or handle any funds. We have implemented multiple layers of security for each subscription mandate. Firstly, we have partnered with TRM Labs for transaction monitoring, which flags and verifies any irregular transaction requests. Secondly, each mandate includes a "Spend Limit" suggested by BoomFi based on the subscription, giving the buyer control over the funds taken. Lastly, we conduct regular penetration testing and have undergone cyber security audits by Sayfer, along with systems failure insurance for added protection.

How is crypto subscriptions possible?

Crypto subscriptions is possible through BoomFi’s proprietary subscriptions payments engine. This is using a combination of trustless smart contracts, on-chain permits, on-chain relays, users giving permissions to BoomFi and automatic transaction processors.

How will my customer see their transactions and manage their subscriptions?

BoomFi enables users to conveniently access their crypto transactions by logging in with their wallet. They can view and manage subscriptions across multiple merchants, including adjusting spend limits. This fully hosted solution allows you to easily direct them to the subscription management page. For a white-label option, you can integrate with our APIs.

Billings

Is Integration or Coding Required to Start?

No coding or integration is required to begin crafting your pricing plans with BoomFi Billing, except for usage-based models.

What Data is Needed for Usage-Based Billing?

For accurate invoicing with usage-based billing, BoomFi requires the customer's ID, the associated plan ID, the usage metric, and the usage data. With these inputs, BoomFi precisely calculates the charge based on your pricing structure.

If I Only Offer One-Time Payments, Do I Need BoomFi Billing?

BoomFi Billing can streamline even one-time payment plans like annual subscriptions. If you don't have recurring payments, memberships, or usage-based services, and only need simple checkout or donation options, BoomFi's basic features have you covered.

Can BoomFi Billing Be Used with Other Payment Processors?

Currently, BoomFi Billing is tailored for cryptocurrency transactions. We're focused on enhancing crypto payments but may expand to include fiat processors in the future.

How Much Does BoomFi Billing Cost?

BoomFi Billing is a complimentary feature, included at no additional cost for all BoomFi users, providing exceptional value as part of our service suite.

What is BoomFi Billing?

BoomFi Billing is a robust module designed for creating and managing pricing plans. It is integral to enabling crypto subscription payments, as well as various usage-based pricing models for innovative billing solutions.

Invoicing

Do I need a crypto wallet to get going?

Upon signing up with your email and password, a default BoomFi merchant wallet is provisioned. You can add more wallets and change the default one as needed.

How much does it cost to raise and get paid with a crypto invoice?

BoomFi Invoice charges a 1% transaction fee per payment received. Our transparent and competitive fees apply only upon payment receipt, with no hidden, monthly, or setup costs. Swaps or off-ramps incur additional fees.

What is crypto invoicing?

Use BoomFi Invoice to create and send invoices for your offerings and receive crypto payments. It's a familiar invoicing system tailored for businesses preferring cryptocurrency payments.

If I accept crypto, do I have to settle or be paid in crypto?

We facilitate accepting crypto payments and converting them to your selected fiat currency like USD - a process called off-ramping. If paid in ETH or USDC, you can opt to settle in USD.

What crypto currencies can I accept or choose to accept?

You decide the crypto customers can use for payment and can auto-convert their crypto into your preferred one. For instance, if paid in ETH but you prefer USDC, we'll automatically swap ETH to USDC.

How does crypto invoices work with my accounting?

Your BoomFi account has a fiat currency like USD. Crypto received gets converted into fiat for easy record-keeping. Like other payment processors, you can export your data for seamless import into your preferred accounting software.

Pre-Payments

How long does it take to setup?

Creating a Crypto Pre-payment link with BoomFi's paylink feature takes only minutes. However, setting up the entire pre-sale campaign landing page requires manual setup by the BoomFi team, which typically takes 3-5 working days.

What are the uses of crypto pre-payment?

BoomFi pre-payment helps creators secure early audience commitments before digital asset/product launch. It gauges product interest, offering early support and funding for production or development.

What is crypto pre-payment and how does it work?

Crypto pre-payment lets creators secure audience commitments pre-launch. It uses a trustless escrow smart contract to hold pre-sale funds, releasing them upon asset delivery or minting.

What are the fees associated with Crypto Pre-payments?

BoomFi Pre-payments charges a 1% transaction fee. Our fee structure is transparent and competitive. There are no hidden fees, no monthly subscriptions, and no setup costs involved. Please note that additional fees may apply for services such as currency swaps or off-ramp transactions.

Can I use Crypto Pre-payments for digital asset launches?

Indeed, crypto pre-payment is ideal for digital asset pre-sales, helping creators raise funds and create excitement for their upcoming NFT or token launch.

How much does this cost to run a NFT or Token pre-sale?

BoomFi charges a one-off landing page customization fee of $500 USD + 2.5% of the pre-sales.

How do I receive the funds from Crypto Pre-payments?

Pre-payment funds are held in a trustless escrow smart contract, released to the creator upon asset delivery or minting to their designated wallet or token contract.

Is BoomFi a custodial or non-custodial platform?

BoomFi operates as a fully non-custodial platform. We never hold any customer or business funds. Instead, funds are directly transferred from the customer's wallet to the business wallet.

How do I get access to this feature?

To get access to this feature, you will need to request it from BoomFi. Pre-sale is an advanced feature available by request only. Please contact us via Chat or email.

Connects

When is BoomFi Connect available?

Currently, BoomFi Connect is only available by request. Interested parties can contact BoomFi via chat or email to discuss their requirements and potentially gain access to the product. Additionally, BoomFi is working with select partners on the development of BoomFi Connect, so availability may be limited at this time. Contact us to learn more about our availability and to discuss your business's needs.

What is BoomFi Connect?

BoomFi Connect is a suite of APIs that enable businesses to integrate end-to-end crypto payments capabilities into their products or payment service providers. With BoomFi Connect, businesses can empower their customers to pay with a wide variety of cryptocurrencies, while leveraging BoomFi's expertise in crypto payment compliance and regulation to ensure safety and compliance. Currently, BoomFi Connect is only available by request, so interested parties can contact BoomFi via chat or email to discuss their requirements.

How much does this product cost?

We price BoomFi Connect on a case-by-case basis, as partner requirements will vary. However, we work on the basis of establishing pragmatic and win-win commercial agreements. When you win, we win.

How does multiparty payout work for marketplaces that accept crypto?

With BoomFi Connect, marketplaces can enable cryptocurrency acceptance and multiparty payout support. This means that when a customer pays with cryptocurrency on a marketplace, the funds are distributed to the appropriate parties according to the terms of the transaction. For example, a marketplace transaction can occur where we accept cryptocurrency payment from the customer, and then split the settlement to the platform (for platform fees), the seller, and another third-party, such as the owner of royalties. BoomFi Connect can also support other use cases, such as splitting the settlement into multi-wallets, such as an operating cashflow wallet, DAO treasury wallet, and yield-generating wallet.

How do I embed crypto payments to my product?

To embed crypto payments to your product, you can leverage BoomFi Connect's suite of APIs that enable businesses to integrate end-to-end crypto payments capabilities into their products or payment service providers. BoomFi Connect APIs cover the full suite of capabilities from onboarding, KYC, to payouts. This allows you to provide your customers with a seamless and comprehensive crypto payments experience. If you are interested in learning more about BoomFi Connect, please contact us via chat or email.

Can I add crypto payments to my product?

Yes, with BoomFi Connect, you can add cryptocurrency acceptance capabilities to your product, whether you're building web 3 products, a marketplace, or a fiat payments services provider. BoomFi Connect allows your customers to pay with a wide variety of cryptocurrencies. The BoomFi Connect APIs cover the full range of capabilities, including onboarding, KYC, and payouts. This lets you offer your customers a seamless and comprehensive crypto payment experience. If you are interested in learning more about BoomFi Connect, please contact us via chat or email.

Can I look at the API docs for BoomFi Connect?

Access will be provided to qualified and vetted partners. Please get in touch via chat or email.

What are the benefits of embedding crypto payments in my product?

Embedding crypto payments in your product can offer several benefits, including reaching a new audience of crypto users, enabling faster and more secure payments, and potentially reducing transaction fees. Additionally, it can help your business stay ahead of the curve in the rapidly evolving world of digital payments. To learn more about how BoomFi Connect can help your business, please contact us via chat or email.